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Technical Information Center / Information Flow
1. Inquiries made directly to Technical Information Center
If you have any questions relating to daily maintenance of the equipment or any other queries, contact the Technical Information Center directly by fax or e-mail. The fax number and e-mail address are given on the sticker attached to the equipment or the poster in the room where the equipment is located. You will be asked to fill in a form detailing the inquiry. This form will be sent to you by the Technical Information Center. When you have filled in the form, please return it to the Technical Information Center.
2. Inquiry is relayed to manufacture through OMETA etc.
After being checked by the Technical Information Center, the inquiry is conveyed to the manufacturer through OMETA.
3. Direct reply from manufacturer
The manufacturer replies directly to the local organization that made the inquiry. At the same time, the reply is relayed to the Technical Information Center through OMETA.
4. Provision of reference information
Technical information accumulated by the Technical Information Center is made available to JICA as reference information.